Amenities
Enhancing Your
Convenience & Comfort
Institut Jantung Negara (IJN) aims at making your stay comfortable and providing you with the best experience. Our comprehensive range of readily accessible amenities includes buggy services, free Wi-Fi, food outlets, Automated Teller Machine (ATM), prayer rooms and much more. We are committed to ensuring your utmost comfort throughout your stay with us.
Parking for Patients and Visitors
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- Multi-storey parking lot at Block C.
- Open space parking next to the Emergency Department is open 24 hours a day, seven days a week.
- Valet parking service is also available at the Main Lobby.
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Kindly ensure that you lock your vehicle and take all safety measures. Ensure you have sufficient balance on your Touch ‘n Go card, before returning to your vehicle.
Wheelchair
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Wheelchairs are available at the information counter, upon request. Wheelchair-bound patients are advised to use the special entrance at the drop off area located at Block A.
For patients using their wheelchair and wish to park at the multi-storey car park located at Block C, please park your vehicle at Level G to access our Main Lobby.
Lockers
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Buggy Service
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-2x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” title=”This service is for patients who have difficulty walking the distance.” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”770″]
Our Shuttle Hours
Mon – Fri 08:00 am to 06:00 pm (INDOOR)
Mon – Fri 08:00 am to 08:00 pm (OUTDOOR)
*For assistance please proceed to Information Counter
Laundry
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-2x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” title=”Self-service laundry is available at Level LG of Block B. The washer and dryer accept tokens only. Tokens can be exchanged using the available token exchange machine.” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”769″]
Surau/ Prayer Rooms
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-2x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” title=”Prayer Rooms for Muslim patients and visitors complete with ablution facilities are available as follows:” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”768″]
| Prayer Rooms | Surau Jumaat |
| Block A – Various floors | Block C – Roof top |
| Block B – Various floors |
Pharmacy
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[icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left” icon_size=”fa-3x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”The MHD Service delivers your medicines to your doorstep without you worrying about transportation or overcrowding in the hospital (terms and conditions apply).” title=”Medicine Home Delivery (MHD)” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”786″][icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left” icon_size=”fa-3x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”This Drive-Thru service caters for medicines that may be unsuitable for postage (e.g. cold-chain medicines and inhalers) so you can collect them from IJN without leaving your cars nor crowding at the Hospital Pharmacy.” title=”Drive-Thru Medicine Collection” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”785″][icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left” icon_size=”fa-3x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”A locker service that allows you to collect your medicine throughout the day.” title=”MEDiLoC (Medicine Locker Collection)” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”784″][icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left” icon_size=”fa-3x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”Please check our current medication refill collection times prior to your arrival in IJN.” title=”Pharmacy Counter” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”767″]
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ font_awesome_5=”fa fa-a” icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h5″ separator=”no” title=”IJN First Pharmacy” title_color=”#004a8f” icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff”][unordered_list style=”circle” animate=”no”]
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Provides a wide range of services and products, including:
- Dispensing of prescription medicines
- Advice and counselling on the treatment of minor ailments as well as the supply of pharmacy-only and over-the-counter medicines
- Diagnostic devices and consumables
- Nutritional supplements and products
- Toiletries and skincare products
- Dressings and wound care products
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Located at both Block A and Block B of the IJN Building:
- Open daily from Monday to Friday, 7:30am – 6:00pm
- Dispensing and counselling of medications for outpatients
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We offer the below services for your medicine refill:
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ font_awesome_5=”fa fa-c” icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h5″ separator=”no” title=”Medication / Devices Counseling” title_color=”#004a8f” icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff”]
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ font_awesome_5=”fa fa-d” icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h5″ separator=”no” title=”Heart Failure and Anticoagulation Clinic” title_color=”#004a8f” icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff”]
We empower patients to take charge of their own health through detailed counselling and equipping them with knowledge of selected medicines and medication devices.
These multi-disciplinary clinics run by pharmacists, physicians and nurses aim to deliver coordinated and comprehensive care to patients with heart failure or warfarin therapy to enhance efficacy and minimise patient harm. Clinic services include patient assessment, monitoring of laboratory parameters, medication dosage adjustment, patient education and feedback to referring physicians.
Food Outlets
[icon_text box_type=”normal” icon_pack=”font_awesome_5″ icon_type=”circle” icon_position=”left_from_title” icon_size=”fa-2x” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”Food Court: 7:00am – 7:00pm daily
Food Outlet:. 8:00am – 7:00pm daily” title=”Operational Hours:” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”766″]
Food Outlet:. 8:00am – 7:00pm daily” title=”Operational Hours:” title_color=”#eb6d90″ icon_background_color=”#004a8f” icon_border_color=”#004a8f” icon_color=”#ffffff” icon_hover_color=”#ffffff” image=”766″]
Vending Machine
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Automated Teller Machine (ATM)
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| Ground Floor, Block A | Ground Floor, Block B |
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Convenience Shop
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Luggage Room
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Quiet Room
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WIFI Service
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Dormitory
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The Dormitory service is located at Level 2 of Block C. Affordable and comfortable accommodation is available for accompanying family members and caregivers of patients at the Critical Care wards of IJN, with priority given to family members of patients in CCU / ICU / PICU / PCICU / HDU and the Emergency Department. Terms and conditions apply. Application forms for those eligible to apply are available at the respective Critical Care wards. Completed forms must be submitted at the dormitory reception, and accommodation is subjected to availability.