International Patients

Your gateway to world-class
healthcare with personalized
care and global expertise.

INTERNATIONAL PATIENT CARE (IPC)

The IPC can assist international patients on the following matters:

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  • Medical co-ordination
  • Hospital Admissions and Discharges
  • Meet & Greet
  • Complimentary Airport Transfer

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  • Travel-related Assistance
  • Interpreter Services
  • Visa Extension Assistance

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 Email
ipc@ijn.com.my
 Whatsapp
019 – 3178296 (9.00am – 5pm, Monday – Friday)
 Telephone
+60 3 2600 6336 / 37

You may contact our International Patient Centre via email ipc@ijn.com.my or Whatsapp us at 019 – 3178296 (9:00 am – 5:00 pm, Monday – Friday)

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INTERNATIONAL PATIENTS

IJN’s medical expertise in cardiovascular and thoracic care is internationally recognised. This has lead to an ever increasing number of international patients. To facilitate overseas patient preparations IJN has set up the International Patient Centre (IPC). Services include:

Visa and Immigration Assistance

Visas are not usually required for social / business visits under six months. Foreign nationals who do require visas must apply and obtain a visa in advance at a Malaysian Embassy or Representative Office before entering the country. The IPC will assist by providing necessary documentation to obtain Visa for medical treatment in IJN. The IPC will also help obtain Visa extensions that may arise during patient’s stay. Visitors to Malaysia must be in possession of a valid passport with a minimum validity of six (6) months beyond the period of stay. IPC also helps with immigration clearance in emergency cases More info on immigration and visa.

Medical Co-ordination

Provide support services and arrangements relating to patient’s medical needs, including pre-departure consultation, scheduling of appointments and referrals, inpatient admission, referral and follow-ups in home country, rehabilitation needs as well as medical devices and special therapy.

Hospital Admissions and Discharges

Assist with hospital admissions and discharges, including bill estimation, deposit arrangement, bill payment, insurance claim and medical report.

You may contact our International Patient Centre via email ipc@ijn.com.my or Whatsapp us at 019 – 3178296 (9:00 am – 5:00 pm, Monday – Friday)

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IJN OVERSEAS REPRESENTATIVE

All international patients can contact the following IJN Representatives assistance:

INDONESIA REPRESENTATIVE

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MEDISATA – IBU DESI
Jalan Pilar Mas Utama No. 1, Kedoya Selatan,
Jakarta Barat, 11520

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Assist Care
Jl. Soekarno Hatta , Gg. Pelita No.3B, Labuah Baru Barat.
Payung Sekaki, 3B RT 001 RW008, Pekan baru -Riau.

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Yusnan Ozora
Jl. Tengku Bey, perum korem Blok L No.34 Rt/Rw : 01/11
kec. Bukit Raya, kel. Simpang Tiga, Pekanbaru – Riau 28284

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Celia Cristine Senduk
No 3, Jalan 10A, Lembah Jaya Selatan,
68000 Ampang Selangor

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Ibu Marhamah
Jalan A. A, Syamaun Desa Lungbata, Kec Luengbata,
Kota Banda Aceh, Kode Pos 23247

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Global Wisata
Jl Wedana Lr Bak Lingge No 50 Lhong Raya
Kota Banda Aceh

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Ikrar
Jalan Cenderawasih,
Kompleks Cenderawasih Square, Indonesia.

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MYANMAR REPRESENTATIVE

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No. 13A Ywar Ma Kyaung Street,Hlaing Town Township, Yangon Myanmar

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No.39, 4th Street, Hlaing Yadanamon Compound, Hlaing Township, Yangon, Myanmar

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33rd Street Bet 68th & 69th Street, Mandalay Myanmar

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VIETNAM REPRESENTATIVE

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Nhà phố LK7-05, Valora Mizuki Park, Nguyễn Văn Linh, Bình Hưng, H. Bình Chánh, Ho Chi Minh City, Vietnam

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CAMBODIA REPRESENTATIVE

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No.144 – 116, St. C01, PhengHuoth The Start Diamond,
60M SK Angrea Kraom, Kh Mean Chey Phnom Penh, Cambodia

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VISITING MALAYSIA

When visiting Malaysia, it is important to be sure to follow all of the legal guidelines as laid out by both countries and security systems. If you are planning a trip to Malaysia anytime soon, be sure to follow the guidelines below.

 

Required Document:

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Traveling to Malaysia will require you bring along the appropriate legal documents to prove your identity and that you are able to travel as a legal citizen of your country. The following documents are required to board a plane to Malaysia:

 

Your passport. Your name on your visa and travel documents must match the name on your passport. Minors under the age of 15 can be listed on the accompanying adult’s passport. Minors may also be required to show a birth certificate, so it is best to take it along. A visa is required, depending on the country of your origin.

 

Here is are details for types of visas.

 

For details on countries that require a visa and fees to visit Malaysia, please refer to this link.

 

If you are staying longer than 30 days, you are required to prove that you have sufficient funds to cover your stay in Malaysia past 30 days. For more details on visa and immigration you can visit the official immigration website here.

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When flying to Malaysia from anywhere, there are a number of airports and cities you choose to land. Our international airport received numerous airlines that landing at KLIA 1 and KLIA 2.

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Many hotels are available in and around IJN hospital as we are at the heart of the Kuala Lumpur city centre. Finding accommodation around IJN is easy, with more than ten hotels, ranging from budget accommodations to five-star hotels to serviced apartments, within 10-minute drive from the hospital.

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For more information on Kuala Lumpur city, you can click on Visit KL, the official website for visiting this city of contrasts and diversity. It is a one stop portal for everything you need to know about Kuala Lumpur.

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There are many options to travel from the airport. Firstly, we have two International airports, KLIA (all international airlines land here) and KLIA 2 (AirAsia and other low cost carriers land here). These are the options to choose from:

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  • KLIA EXPRESS
    (you will need to get down to KL Sentral train station and choose to proceed either by taxi or train)
  • GRAB
  • Skybus

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  • Airport Taxi Service
  • Public Taxi Service
  • Bus Service

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* Complimentary airport transfer is provided.