Admission

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ADMISSION PROCEDURE

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  • You will undergo the registration process and financial clearance prior to bed assignment.
  • Bed will be assigned according to entitlement, bed availability and patients’ condition.
  • Bed assignment is subject to availability on the day of your admission. No booking is allowed.

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  • You will be given an identification wristband with your name and IJN’s patient Medical Record Number (MRN) to be worn at all times during your stay.
  • For children, the wristband will also be given to the mother of the child or an accompanying adult.
  • Please confirm that the information on the wristband is correct.

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When your consultant schedules and notifies you regarding the admission date, you will be directed to the admission counter for pre-admission registration and financial discussion.

Operation Days Operation Hour
Block B, Ground Floor Block A, 6th Floor
Monday – Friday
 8:00am – 5:00pm 8:00am – 5:00pm
Saturday
 9:00 am – 1:30pm 9:00 am – 1:00pm
*Sunday
 9:00 am – 2:00pm Closed
*Public Holiday
 9:00 am – 1:00pm Closed

*All registrations made on Sundays and Public Holidays will be held on the Ground Floor

WHAT TO BRING

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[icon_text box_type=”normal” holder_hover_effect=”yes” icon_type=”normal” icon_position=”top” icon_size=”fa-4x” use_custom_icon_size=”no” title_tag=”h5″ separator=”no” image=”2236″ title=”Valid Guarantee Letter / Pension Card / Medical Card” title_color=”#025b94″]

PAYMENT METHOD

1. Full Self-Paying / Company Guarantee Letter (GL) / Insurance

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  • If you are paying on your own, you are required to place a deposit upon admission
  • We accept payment by:

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Cash (RM)/E-wallet

Credit / Debit Cards

Bank Draft

Telegraphic Transfer

Electronic Funds Transfer

EPF

(Account 2 Withdrawal)

Company / Insurance Guarantee Letters

(From companies that have credit facilities with us based on coverage)

Cheque

(We accept payment by cheque within 1 week before the admission date to make sure the cheque is clear upon admission)

If your bill exceeds your deposit placed, we will present you with an updated bill to facilitate the timely servicing of your account. However, if your bill is less than your deposit, we will refund the excess based on your mode of payment.
*(Please proceed to Payment Counter to request for the refund)

 

For the company / insurance guarantee letter, the final treatment cost is based on coverage, and payment will be made directly by your insurance company or your company guarantee letter.

 

Please note that your insurance company will advise you of any outstanding payments. An invoice for outstanding charges will be issued directly to you if there is insufficient coverage or excess expenditure.

2. Federal Staff / Dependent / Parents or Pensioner

[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from Private / Government Hospital by General Physician / Cardiologist / Emergency Specialist (stamped and signed)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Referral Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
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[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from school or college or university (if patient’s age is below 21 years old and using parent’s guarantee letter)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Student Verification Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”(for OKU patient using parent’s guarantee letter)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”OKU card” title_color=”#025b94″ icon_border_color=”#ffffff”]

3. State Governments / Local Authorities / Statutory Bodies or Pensioner

[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from Government Hospital by General Physician / Cardiologist / Emergency Specialist (stamped and signed)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Referral Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
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[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from school or college or university (if patient’s age is below 21 years old and using parent’s guarantee letter)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Student Verification Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”(for OKU patient using parent’s guarantee letter)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”OKU card” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”for procedure or surgery” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Approval Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”(subject to payor)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Surat Kelulusan Pertama Jabatan” title_color=”#025b94″ icon_border_color=”#ffffff”]

*Subject to payor’s approval

4. Underprivileged Malaysian with Valid Referral Letter from Government Hospital

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[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from Government Hospital by a Cardiologist / Physician Specialist (stamped and signed) (refer to JPA Portal Pekeliling Perkhidmatan Bilangan 21 Tahun 2009 & Bilangan 1 Tahun 2017) *subject to KKM approval” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Referral Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from Commissioner of Oath (patient and family members)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Salary Slip (if any) / Income Confirmation Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”(patient and family members)” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Employee Provident Fund (EPF) Statement” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”for procedure or surgery” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Latest Approval Letter” title_color=”#025b94″ icon_border_color=”#ffffff”]
[icon_text box_type=”normal” icon=”fa-check” icon_type=”circle” icon_position=”left” icon_size=”fa-lg” use_custom_icon_size=”no” title_tag=”h4″ separator=”no” text=”from Social Welfare of the referring hospital” icon_color=”#ffffff” icon_hover_color=”#ffffff” icon_background_color=”#00c642″ icon_hover_background_color=”#00c642″ title=”Socio-economic Report” title_color=”#025b94″ icon_border_color=”#ffffff”]
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PERSONAL ITEMS & VALUABLES

We encourage you to bring only essential items to the hospital, such as:

  • Front button shirt / Pajamas / Sarongs / Warm clothes / Socks
  • Hair-brush / Comb
  • Small pillow, 1 bath towel & 2 face towels (for patient undergoing surgery)
  • Non-slip slippers / Sandals
  • Toothbrush & Toothpaste
  • Toiletries
  • Anything to occupy your time while in the ward, such as books, magazines, etc.
  • Phone charger

These items should be sufficient during your hospitalization.

DO NOT BRING THE FOLLOWING ITEMS:

  • Firearms
  • Cigarettes
  • Pets
  • Radio, hairdryer / other electrical devices
  • Durian
  • Mangosteen
  • Jewellery
  • A large sum of money

The hospital is NOT responsible for lost or stolen items.

These tips will help you keep your personal items secure:

DO’S

  • Keep eye glasses and hearing aid incase when you are not wearing them.

  • Keep dentures in a denture cup on top drawer of bedside table.
    (These items should be placed on top of drawer of bedside table, with your name on it.)

  • Keep clothing in your room closer, bedside table or suitcase.

DON’TS

  • Place it on your food tray or on the bed linen.

  • Wrap it with tissue.